Frequently Asked Questions
Where do you ship?
We currently ship to addresses within the United States only. We do not currently ship to P.O. Boxes, APO/FPO addresses, or U.S. territories.
How long does it take to process my order?
Orders are typically processed within 2–3 business days. Once your order has shipped, you will receive a shipping confirmation email with tracking information.
How long does shipping take?
Standard Shipping is free and typically takes 10–14 business days after processing.
Express Shipping costs $20 and typically takes 6–8 business days after processing.
Delivery times are estimates and may vary due to carrier delays, holidays, weather conditions, or other circumstances outside our control
What is your return policy?
Please refer to Refund Policy for details regarding the specific return and exchange policy or contact us
What payment methods do you accept?
Solexective Miami accepts the following payment methods:
- Visa
- Mastercard
All payments must be made in full at the time the order is placed. We do not currently offer cash on delivery, installment payments, checks, money orders, or bank transfers unless otherwise stated on our website.
Is my payment information secure?
100% — all transactions are encrypted and processed through secure gateways. Your privacy and safety are a top priority.